Volunteer Management 101: COVID-19 Edition

14 May 2020

The COVID- 19 situation has brought unprecedented circumstances to businesses and services, including volunteering activities in the social service sector. While volunteering for essential services and aid can continue1, other volunteer activities have been suspended for more than a month. We understand that it can be challenging for social service agencies to continue engaging volunteers virtually.

Following MCCY’s advisory on 14 April 2020, here are some suggestions on how to continue engaging existing volunteers and recruit new ones without compromising their volunteer experience. We hope the information will provide volunteer management practitioners some recommendations on virtual volunteering, and practical ways of training and engaging volunteers virtually while we overcome the adversities together.