Design for Impact

27 Sep 2017

Impact is the number one determinant of success for pro bono service, for volunteers and community organisations alike. The core of successful pro-bono service delivery is treating a pro bono client the same as a paying client. To help define what this means, more than 25 companies at the 2008 Pro-Bono Roundtable articulated the five characteristics of high-quality pro-bono service.